Individuals who have subscribed to MTN Ghana will have to ready themselves for a new phase of the network in terms of service in various spheres.
This is so because the telecoms giants is injecting 1 billion US dollars in a bid to improve voicing, data, mobile money services among other transactions and online activities.
The investment has already seen the network provider expand service cell sites to many communities that previously had serious challenges with network connectivity for voice, data and other related transactions.
Over the years the company has made strides in areas like mobile money which currently has 280, 000 agents and 140,000 merchants thereby helping to fill the huge unemployment gap.
In the area of mobile money, the telecoms giant is equally working to implement merchant interoperability which will allow the same merchant to be able to do transactions with other networks especially Vodafone as they are currently in talks to finalize the move.
Despite the progress being made, fibre cuts remain the major challenge as several Construction activities leave them counting losses since the funds used to repair a fibre optic line could be used to expand to other areas.
A challenge they hope stakeholders especially government agencies will help to address to reduce the challenges that often come with such cuts.
Over the period, MTN has paid 4 billion in government revenue and invested hugely in social impact interventions.
Speaking to Dreamz News Wednesday October 18, 2023 on the sidelines of a Media and Stakeholder Forum, Senior Manager Corporate Communications at MTN Ghana, Georgina Asare Fiagbenu, says the annual engagements have become necessary for both MTN and stakeholders as it is able to address some concerns raised by the public.
“These engagements are very important to MTN and I believe it’s also important to the stakeholders we engage because it gives us an opportunity to go beyond the information we put out through the media and the emails and through all our channels, to have a face to face engagement and to be able to explain issues concerning MTN business,” she said.
According to her the future looks bright for MTN and its subscribers in various sectors of the economy.
“The future is very bright as you can see. Everybody is talking about technology and how we can use technology to improve our lives including education, access to health, our wellbeing and entertainment and so the future is very bright with MTN”.
